The elevator returns to the walkway level automatically, but inside, Rosinante can see there are three buttons: the walkway level, the ground level, and floor 20. Down on the ground level, he will see there is a badge reader next to the elevator, and there is one inside it as well; it is reasonable to assume that to call the elevator back to ground level or to make it go up to floor 20, one needs a badge to do it.

The woman who picks up the package wears a tan coat and a longer dress; notable is that she carries a briefcase very similar to the ones city officials are usually seen carrying. She is very pale, with long, dark hair and light grey eyes.